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About Us

High prices. Bad customer service. Spotty cable and sluggish Internet. Channels we don’t need or even want. Sound familiar? If you think things are bad now, just imagine if Comcast is allowed to take over Time Warner Cable!

Consumers Union, the policy and advocacy division of Consumer Reports, launched the Hear Us Now campaign to stop this proposed merger. If Comcast gets its way, it will get even greater control over the cable television and broadband Internet markets. That means higher prices, fewer choices, and even worse customer service for all of us.

Like millions of Americans tired of getting a bad deal, we say “Stop the Comcast Mega Merger!” The goal of our campaign is simple: to join with like-minded consumers to call on the Federal Communications Commission and Department of Justice to stop this merger.

Comcast is already the biggest cable and broadband company, while Time Warner Cable is the number two cable company and third biggest broadband provider. Combining these two big companies would give Comcast access to two-thirds of cable subscribers and control over nearly forty percent of broadband customers.

Add to this the massive stream of content Comcast acquired through its previous merger with NBC Universal, and it becomes clear how powerful this new industry behemoth would be. Comcast would have the ability to control the speed, quality, and type of programming for an unprecedented number of consumers. Many consumers would be left without a better alternative.

Consumers are already fed up with their cable and Internet companies. The latest Consumer Reports survey found that Comcast and Time Warner Cable earned particularly low ratings from consumers for both value for the money and customer support. Why should we have any confidence that things will get better if this merger is allowed to go through?

It’s critical for consumers to band together to oppose this merger. Are you ready? Join the campaign today!


Ellen Bloom

Senior Director of Federal Policy and the Washington Office

Ellen joined Consumers Union in the Spring of 2002. Before joining CU, Ellen spent more than 26 years working in both the legislative and executive branches of the federal government. She served in the Clinton Administration as Deputy Chief of Staff and as Counselor to two Commerce Secretaries, and also served as Deputy Assistant Secretary for Legislative and Intergovernmental Affairs at Commerce. Prior to that, Ellen spent more than 18 years working in the U.S. Senate. She holds a Master of Arts degree from George Washington University and a Bachelor of Arts degree from the University of Maryland. Complete Biography

Delara Derakhshani

Policy Counsel

Delara Derakhshani serves as policy counsel in Consumers Union’s Washington Office, where she is the lead advocate for the organization’s telecommunications, media, and privacy efforts. Ms. Derakhshani graduated from the Catholic University of America’s Columbus School of Law with a certificate from its Institute for Communications Law. She served as editor-in-chief of the school’s telecommunications law journal, CommLaw Conspectus: Journal of Communications Law and Policy. Prior to joining Consumers Union, Ms. Derakhshani worked in the Government Affairs office of T-Mobile, USA, Inc. Her experience also includes internships with the Federal Communications Commission, National Association of Broadcasters, and PCIA The Wireless Infrastructure Association. Ms. Derakhshani graduated from the University of Virginia, where she majored in Cognitive Science with a concentration in Neuroscience.

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